CASES FROM BUSINESS PRACTICE
Why can a multi-billion merger founder on cultural differences? Why does a talented employee strike their manager as lacking initiative? We examine real business situations and show the role intercultural differences play in them.
2026/09/22
From Real-World Business Practice. Siemens + BenQ When You Buy a Problem: Lessons from the BenQ–Siemens Deal Why Did the Partnership Fail?
In 2005, BenQ thought it was buying an opportunity. A year later, it was dealing with a collapse.
The deal looked promising on paper. Siemens wanted out of its loss-making mobile phone business, while Taiwan-based BenQ saw a chance to acquire a well-known European brand, valuable technology, and access to new markets. Together, they hoped to create a serious competitor to Nokia, Motorola, and Samsung.
Instead, the deal quickly turned into one of the most striking corporate failures of its time. Within roughly a year, BenQ Mobile’s German operations were on the verge of collapse and filed for insolvency.
How did a deal designed to strengthen BenQ and give Siemens’ mobile business a second life fall apart so quickly?
The BenQ–Siemens story shows how misjudging an acquisition, underestimating integration challenges, and getting the strategy wrong can turn a promising deal into an expensive problem.
Check yourself before you sit down at the negotiating table
WHO THIS PROJECT IS FOR
Students
and educators
For those interested in the topic of cross-cultural differences
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Personnel of organizations
For those involved in the development of cooperation programs with foreign countries
Read Ask a QuestionFREQUENTLY ASKED QUESTIONS
During the greeting
In a number of cultures a firm Russian handshake is not accepted, for example, in India and Iraq. How should you greet your partner?
When contacting
It can be difficult to determine where on a business card is the first name and last name, and when it is possible to switch to "you".
Giving a business card
What language should the business card be in? What is important to remember when passing it on?
Starting conversation
What topics are considered dangerous? And what is the best way to engage in conversation?
Manners
Pauses in conversation, loud expressive speech, violent gesticulation? What is common in my partner's culture?
The answers to these and many other questions can be found on this site:
- business etiquette — in the intercultural navigator
- business practice — in-depth country information Order
- business situations, problematic issues — trainings, consultations Order
ARTICLES ON BUSINESS CULTURE
Why are decisions made quickly in some cultures and over weeks in others? What lies behind a partner's silence — or their unexpected “yes”? Our articles offer observations and practical advice for working with foreign partners.
2024/07/27
Humor in business communication
Let's talk about humor in business communication.
It's a universal category, but definitely culturally specific. Both in the East and the West people love to make jokes and laugh at them. A good sense of humour is an admired quality in many cultures, even if the type of humor may vary. Just see how different it can be:
Check yourself before you sit down at the negotiating table
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